Terms & Policies

Content Disclaimer

Website content copying and distribution are not permitted without consent. All shop products created by Jennifer Grantham are intended for personal use only. The purchase of a print/ digital file or other material does not itself carry with it the right to publish, reproduce, scan, transmit, broadcast, digitize or otherwise make the image available for commercial use. Copyright of all images remains the property of Jennifer Grantham unless written consent is given. All requests for permission to reproduce content in any form must be made in writing and include the intended use(s).

Refunds/Lost or Damaged

All sales are final. But if there is any issue with damaged items, or if you were sent the wrong item, please let me know within 7 days of receiving your order. For lost or stolen packages, please contact and file a claim with the carrier. Once the item has been shipped, Jennifer Grantham is not responsible for any lost or stolen items or for damages caused by improper handling.

Shipping

Please allow up to 2 or more weeks for made-to-order products to ship. Please note that some products will be shipping in separate packaging due to various distributors. If the carrier isn’t able to deliver the items because of a wrong address, or if the package was unclaimed by the customer, it’ll be returned to the default return address and you will be notified. You will be liable for reshipment costs once we have confirmed an updated address with you.